* denotes judges/ nominators comments. 

Agent of the Year
Kirby Travel, Kirby in Ashfield 
* First class customer care skills.

Award for Outstanding Customer Service
Eduardo Loigirri, Restaurant Manager, Sandbanks Hotel, Poole
* Highly professional, friendly and efficient, anticipating every visitor's need. 

Bed & Breakfast of the Year
Number Thirty-One, Carlisle
* A uniquely hospitable and friendly atmosphere. Very individual house with good food and high service levels. 

Caravan Holiday Park 
Northcliffe Holiday Park, High Hawsker, Nr. Whitby. 

Family Holiday Award
Woolacombe, Devon 
* A beach that is everyone's ideal - golden and sandy - perfect for a traditional bucket and spade holiday.

Green Award for Transport 
Norden Park and Ride
* An excellent example of a venue which provides and services the local community as well as the tourist, which promotes good relations. 

Hotel of the Year - Chain 5+
The London Marriott Hotel County Hall
* Relaxed professionalism. They have effectively combined the corporate and leisure markets. 

Hotel of the Year - Independent
Hazlewood Castle Hotel, North Yorks
* The staff product knowledge and commitment to quality was impressive. An excellent operation. 

Marketing in Tourism Award
Leeds Clubbing Breaks, Leeds City Council

Operator of the Year
Superbreak Mini Holidays, York
* A market leader for UK short breaks booked through travel agents. 

Outstanding Contribution to Tourism
Manchester United
* Fans come from all corners of the globe to see the team play. Its museum and tour and other commercial activities raise more revenue than gate receipts. 

Self-Catering Holiday of the Year
Tredethick Farm Cottages, 
* A farmer building and successfully marketing cottages on his own, as opposed to using an agency. Excellent training and good facilities for disabled guests. 

Tourism for All
Powered Vehicle Scheme, The National Trust
* Success is demonstrated by the number of approaches the Trust has had from other leisure providers for advice on setting up similar schemes. 

Tourism Information Centre of the Year
Hastings Information Centre
* Built for the 21st century - forward-looking and customer-focused. 

Training for Tourism
Bristol Welcome Host Taxi Initiative, Bristol Tourism & Conference Bureau

Visitor Attraction of the Year (over 100,000 visitors)
Royal Horticultural Society Gardens, Wisley, Surrey
* Wide variety and enhanced attractions which cater for disabled visitors and children. Visitor care is excellent. 

Visitor Attraction of the Year (under 100,000 visitors)
Galleries of Justice, Nottingham
* An attraction with education and fun, affordable for schools. Thought-provoking.